Shipping & Returns

When the purchase transaction is concluded, the customer will receive the ordered goods within 2 to 5 working days. Delivery will be made between 8 am and 5 pm. The customer will be contacted the day before delivery to ensure that a person will be present at the agreed time.

No change of delivery address will be accepted as a result of this contact.

The customer has the choice of having his tires or wheels delivered to his home or directly to his garage.

Delivery to a post office box is not possible.

 

Delivery to your home

A person must be present to receive the merchandise. It is the customer's responsibility to check at the time of delivery whether the goods received are the ones ordered.

However, the customer has the option of allowing the goods to be stored without a person present at the time of delivery. In this case, Pneus St-Hubert is in no way responsible for any loss or damage to the goods deposited.

Delivery territory

Pneus St-Hubert provides free delivery throughout Quebec.

*Certain conditions apply: Delivery is offered free of charge in the majority of cases, for any order including four (4) tires, or wheels, with a minimum value of $500

However, it is important to note that some carriers consider certain zip codes rural. Delivery may be subject to shipping service regulations and delivery charges may apply.

The delivery cost will be determined at the time of purchase, indicating your postal code.

Any delay in delivery does not entitle you to compensation or cancellation of the order.